Privacy Policy

Effective Date: May 14, 2025

C.S. Osborne & Co. (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose the information you provide while visiting https://osborneleathertools.com.

1. Information We Collect

We collect the following types of information:

Personal Information: name, email, shipping/billing address, phone number, and payment details when you place an order or contact us.
Technical Information: IP address, browser type, device information, and site usage data collected through cookies and analytics.

2. How We Use Your Information

We use your information to:

Fulfill orders and provide customer service
Improve the functionality and user experience of our website
Respond to inquiries and provide updates or product information
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

Payment processors and shipping services (e.g., FedEx)
Service providers assisting in site operations
Legal entities if required by law

4. Cookies and Tracking

Our website uses cookies to enhance navigation and gather analytics. You can manage cookie settings in your browser preferences.

5. Data Security

We implement reasonable security practices to protect your information from unauthorized access or disclosure.

6. Your Rights

You may request to view, modify, or delete your personal information by contacting us at info@csosborneleathertools.com.
If you no longer wish to receive our communications, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any of our emails.

7. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted with a revised date.