Payment: We accept PayPal only.
Minimum Order: The minimum order value is $25.00 excluding shipping and other charges.
Returns: Customers can return items for credit only (no cash refunds). Returns must be received within 30 days of purchase. Each return will be carefully inspected. Credit will be given if the item is returned in resalable condition and has not been altered or modified. Customers are responsible for shipping charges on returns. Osborne Leather Tools will be responsible for any shipping errors and/or defective merchandise.
All returns should be sent to: Osborne Leather Tools Att: Returns, 125 Jersey Street, Harrison, NJ 07029. Please include a copy of your order, a note on why you are returning and your contact information.
Sales Tax: All orders shipped within the State of NJ will be charged State sales tax.
Shipping: We currently ship to the United States only and orders generally ship within 7-10 days of receipt. Orders ship via UPS (FOB Harrison, NJ) per the customers instructions. The weight of items in a shipment are rounded up to the next full pound. Orders must be received by 12:00 noon E.S.T. in order to insure next day shipping. UPS will not deliver to a PO box.
Fees: There will be a 20% restocking fee on all non-approved returns and all orders that are refused. All return shipping charges are the responsibility of the customer and will be reimbursed if the item was shipped in error.